Manage Priority Levels

Overview

Enables managing of priority levels. Please read carefully. Click example images to display full size version in new tab/window.

Screenshot

Screenshot

Filters

The filters allow you to filter on screen data. Alternatively, click the icon to display the search box.

Order Sequence

The order sequence enables you display the options in the order you specify. You do NOT need to check any boxes to change the order sequence, simply use the drop down menus to set the display order and then click the "Update Order Sequence" button.

Delete

To delete any options, click the relevant checkboxes and then click the "Delete Selected" button. A prompt will appear asking you to confirm your action. Note that deletions cannot be undone once actioned. If permissions aren't sufficient, this option may be hidden.

Note that the default low, medium and high levels cannot be removed, but can be renamed.

Edit

Click the following icon to edit priority level.

= Edit

Level ID

Internal level ID for priority level. This will be required when using the API. More info here.

Add New Level

Click the icon to add priority level. This is the same as clicking the option in the left hand menu.