Upgrades - v3.1 or Later

Upgrade Instructions

This is only for versions 3.1 or Later.

Please ensure you have a full backup of your current system before starting the upgrade.

Passwords - Please Read

If you are upgrading from a version older than 4.0, all passwords will be reset. In 4.0+ passwords are now stored using the PHP password API which uses bcrypt. This favours the less secure sha1 used in previous versions.

Once the upgrade has completed, you`ll need to use the reset option to reset all staff passwords.

Account visitors will need to use the 'forgot password' option to reset their password. You can also batch reset the passwords via the admin interface and send out a broadcast message to let people know.

How to Upgrade - Please Read Carefully

1 Back up your system and database.

2 Download the latest patch version from the Maian Support website.

3 Replace your current files with the ones enclosed in the patch zip. If you have translated language files, refer to the language changes and do NOT upload any files from the 'content/language' folder. If you do, revert to backups.

4 Access the 'install/upgrade.php' file in your browser and run the upgrade.


5 Remove or rename the 'install' folder.

6 Upgrade completed. Hope you enjoy the latest version of Maian Support.


If you made custom changes to the default template set, details are provided of changes to the latest default template set, which need to be deployed to your existing set for it to work with the latest changes. Only versions shown below have any template changes. Click for information.

v4.0 Template Changes & Updates
v4.2 Template Changes & Updates


This section details language changes which are useful if you are using a language translation.

Language Changes & Additions


To view the changelog, here.

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